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Privacy Policy

Last updated: November 1, 2026

This policy explains how Hadiyat Alkhair Company for Pilgrims Services handles data in the HAJJ i app and on this website, in line with Saudi Arabia’s Personal Data Protection Law and its regulations.

The HAJJ i app

The app does not collect your personal data or share it with anyone. Your preferences (such as language and theme) are stored on your device. Services that need your location, such as prayer times, the Qibla and your distance to the Kaaba, use it on your device and only after you allow it; you can withdraw permission in your device settings at any time.

Partner services

Some services open inside the app from partner platforms, such as Seyaha and the charitable services. Anything you enter there is processed by the partner under its own policy, so please review it before use.

This website

This website does not track you without your consent. If you accept analytics cookies, we use Google Analytics to measure usage in aggregate, without data that identifies you. You can change your choice at any time from “Cookie settings” at the bottom of the page.

The contact form

When you write to us, we process your name, email, phone number (if provided) and message for one purpose: replying to you. We do not keep this data in a website database; your message reaches our team inbox and is deleted once handled, within 12 months at most.

Your rights

You have the right to know how your data is processed, to access it, to request its correction or destruction, and to withdraw your consent. To exercise any right, email us at apps@hak.com.sa; we reply within the statutory periods.

Contact

Hadiyat Alkhair Company for Pilgrims Services, Building 8042, Fatimah Al Zahra Street, Al Naseem District, Makkah 24245. Email: apps@hak.com.sa.

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